Our Mission And Values
To provide responsive, personalised care and support to enhance and enrich the quality of people’s lives.
We aim to provide excellent services. By listening to our staff and customers we use feedback to continually improve ensuring the quality of support exceeds your expectations.
Competent and motivated workforce
We believe you deserve to receive the best support provided by a skilled team who share our values. In turn, we value our staff and invest in their learning and development to ensure you receive care by a consistent team.
Everyone is different and everything we do is about choice. This means we work with individuals to create personalised support, whether it’s for an hour a day or 24 hours a day.
Equality and inclusion
We celebrate and promote diversity at every level within the organisation. Our strategic customer committee ensures that our customers make a real contribution to the organisation and make recommendations for future improvements.
Value for money
As a charity we are not profit driven. We aim to ensure we remain financially sustainable and can continue to invest in new and innovative services for our future.