Support Co-ordinator, Teesside (T205)

Take your Social Care career to the next level


Support Co-ordinator (Senior Support Worker) - Teesside

 20 hours per week (T205)


£9.11 per hour paid for Customer Contact time


Who we are.

The Avalon Group is a well-established, award-winning charity providing flexible person-centred care, support and companionship for everyday life, housing, learning and employment. To do this we need people who are enthusiastic about using their existing skills to help others.

We are registered with local authorities and rated highly by the Care Quality Commission independent inspectors with an overall rating of ‘Good’ across all services following recent inspections.

What does the role involve?

Known within Avalon as a Support Co-ordinator this role is better known in the Social Care Sector as a Senior Support Worker. This exciting and varied role will give you the chance to develop your management skills.

You will be responsible for assisting the local management team in undertaking basic management tasks, including managing staff rotas, undertaking direct observations of Support Workers, and     updating support plans and risk assessments. You will also be required to provide direct support to our customers.

You must be computer literate due to the variety of IT based tasks associated with this role. Access to a vehicle for business use is also essential.

You will need to be able to work flexibly as you may need to provide emergency support cover, which could include evenings, nights and weekends, and you will need to be able to travel between support sessions. You will participate on a rota basis in the out of hours on-call service, this is predominantly a telephone advice service, although some issues may require you to attend in person.

Due to the particular support needs of the female customers in two Supported Living Houses we have a genuine occupational requirement to appoint females only to these posts* We would also be looking for someone with previous experience with personal care, complex needs and challenging behaviours.

What we offer you.

In return you will receive award winning training, discounts on Gym memberships and at high street retailers (such as Boots, M&S and Sports Direct), access to a 24/7 employee helpline and a paid enhanced DBS check. Travel time is paid at a hourly rate of £8.21 and we pay travel expenses between support sessions.

For more information or an informal discussion please contact Lisa Fletcher on 01642 633556.


If you don’t meet the above requirements, but are still interested in working for us, please still get in touch as we currently recruiting Support Workers to support our other customers in Teesside and surrounding areas.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010."

We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion.

Ready to apply?

Before completing an application, please download the Equal Opportunities form here. Then fill it in and upload it when you are submitting an online application.

< Back Current Vacancies

Our Services

Shared Lives

Shared Lives is a pioneering alternative to traditional methods of care. Under the scheme, fully trained carers open their homes to allow people to live with them either on a short or long-term basis.

> Read more

Supported Living

We provide a range of services to support people in their communities, including life skills, money management, learning, work opportunities or anything you might need support with, we can help.

> Read more

Living with Dementia

We offer a totally personalised dementia care service, involving home assessments and flexible support hours to allow you to remain in your community, surrounded by the people you love.

> Read more

How Can We Help

Quick Enquiry

If you have an enquiry, please fill-out the form & we'll get back to you as quickly as possible.

I Need Support

Click here for a selection of locations / support / hours required etc.

We’ll Call You

We would love to discuss any enquiry. Please fill in your details and a member of our team will call you back.