Our Response to COVID-19

Statement from Avalon CEO Larry Hollando

From the outset of the Coronavirus pandemic, we have been working tirelessly to ensure Avalon is prepared to tackle the effects of the virus.

We are doing all we can to minimise risks, whilst making sure that the customers who rely on our services are supported. However we must acknowledge that there will be an impact, particularly in terms of staff and carer availability where some of our team members and colleagues will require self-isolation, and others may become unwell.

We are speaking with local authorities and following all guidance published by the NHS and Government, which as I’m sure you are aware is being updated on a daily basis.

This is a new situation, and something none of us could have predicted. However, Avalon is a responsible organisation with robust plans and procedures to deal with eventualities such as this, and we would like to reassure all customers, familes, staff and carers that your safety and wellbeing is our number one priority.

There will be some challenges over the coming days, weeks and perhaps months. But as long as we keep a level head and work together, sharing information and helping each other, I’m certain we will continue to see and deliver wonderful outcomes as we always have.

If you have any concerns about how coronavirus might impact you, please don’t hesitate to contact your local Avalon team (listed below). We are here for you.

Wishing you all good health,

Larry Hollando


If you are an Avalon customer and are concerned about the impact of coronavirus on your support, you can contact your local office teams by telephone or email as listed below:

email: doncaster@avalongroup.org.uk
Tel: 01302 739178

email: harrogate@avalongroup.org.uk
Tel: 01423 530053

email: northallerton@avalongroup.org.uk
Tel: 01609 783883

email: scarborough@avalongroup.org.uk
Tel: 01723 356540

email: skipton@avalongroup.org.uk
Tel: 01756 793129

email: teesside@avalongroup.org.uk
Tel: 01642 633556

West Yorkshire
email: dewsbury@avalongroup.org.uk
Tel: 01924 439913

email: york@avalongroup.org.uk
Tel: 01904 693104

For advice on how to look after yourself, and reduce the risk of spreading the virus, please read the latest guidance from the NHS by clicking here.

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