Avalon Group | Areas We Provide Social Care Support

Where we work

Our localities

The Avalon Group is an award-winning charity providing flexible person-centred care, support and companionship for everyday life, housing, learning and employment.

We provide support to a wide range of individuals across the North of England. Our customers include older adults, people with dementia, physical, sensory or learning disabilities, mental health difficulties, acquired brain injuries, young people in transition and adults on the autistic spectrum.

Click a location for more information and contact details

Harrogate

Our services

In Harrogate we support a huge range of customers through our Shared Lives, Community Support and Supported Living services.

It’s quite a big locality, covering all of Harrogate and extending to Knaresborough and Ripon. We’re a really close team and our superpower is our communication – we start the day with a morning briefing call, set out our priorities for the day, and check in with each other to see how we’re getting on.

We’re really passionate about inclusivity in Harrogate and we do all we can to make sure our customers feel welcome in the office, and hosting a lot of fun social events for everyone to take part in.

Come and see us

Our Harrogate Head Office is in the centre of town, just off Skipton Road with lots of onsite parking.

6 Grove Park Court, Harrogate,
HG1 4DP

Telephone: 01423 530053
email: enquire@avalongroup.org.uk

Our culture

The first thing you’ll notice when you visit us is the warm greeting you’ll get from Lorraine at the front desk. Her sing-song voice is the perfect welcome.

We’re a really chatty team and we try to keep things quite light-hearted and fun when we can. Our office is full of customer creations, and we have a very special photo wall that we keep updated to help remind us why we do what we do.

We’re a really open culture and if you’re wanting to join Avalon, you should feel confident knowing that you’ll be joining a place where you’ll be supported to achieve great things at work.

CQC report

Harrogate

York

Our services

In York we specialise in Supported Living, Community Support, Mental Health support and Shared Lives.

We cover all of York and the surrounding areas, including places like Selby.

We firmly believe that a supportive and encouraging environment is the best way to make sure our customers have opportunities to learn, grow and live more independent, fulfilling lives. So in York, we like to host lots of events that bring our customers and colleagues together – all with the aim of building a strong community for the people we support.

We believe in making sure our colleagues and customers are matched perfectly, and to do that we need the right people to be part of our Avalon family. Luckily for any of our new starters, we’re warm and welcoming and there are lots of opportunities to learn new things.

Come and see us

17 Clifton Moor Business Village,
James Nicholson Link,
York,
YO30 4XG

Telephone: 01904 693104
email: york@avalongroup.org.uk

Our Culture

The York office is a warm, friendly and welcoming place.

Our customers are the most important part of our Avalon family in York. We have decorated the office with our very own special picture window. It’s jam packed full of photos of our colleagues and customers sharing special memories together. We think it’s the perfect visual reminder of why we do what we do.

We’re always chatting in the office. It’s a place full of laughter. We’re always working together to get rotas right, to solve problems, and to keep up to date with our customers and our Shared Lives carers.

We’re a really social office – we like to think we throw the best Avalon parties around, all centred on making sure we’re helping our customers make lasting memories.

We’re always looking for new members of our Avalon family, so if you like the sound of us – don’t hesitate to get in touch and see if we’re the right fit for you.

CQC report

York

Botton

Our services

Our Shared Lives service at Botton is very special. Botton Village, a purpose built community nestled in an idyllic valley on the Yorkshire Moors, and just a stone’s throw from the coast. Within this community of over 60 houses, our Shared Lives service provides support to carers and customers across the village.

The success of Botton has come about as a result of the Esk Valley Camphill Community (EVCC) and Avalon Group working together to develop Shared Lives in Botton, and provide safe, family support to people with learning disabilities who live there.

We are committed to providing a warm, stable home life for people with support and care needs, in the context of a community motivated by the social idealism of the worldwide Camphill movement.

Come and see us

If you’re planning to come and visit us in Botton, it’s best to let someone at the Botton office know that you are coming as weather conditions and access can be quite challenging!

The Botton Avalon Office
Lower Sherwood
Botton Village
Danby
North Yorkshire
YO21 2NJ

Tel: 01287 557063

Please be advised that many of the houses in the village use the same post code so sat navs will take you to the centre of the village, also please be aware that mobile phones often do not have a signal in and around the village

Our culture

Botton Village is an incredible place. We live, grow and work together. We produce incredible vegetables in our big gardens, we grow our own herbs and spice, and we have sheep and pheasants galore!

You’ll hear lots of singing from our incredible customers and you’ll see photos all around our offices of the amazing things we get up to.

We love a good event and there are lots of festivals and activities held here throughout the year. We’re really passionate about learning valuable life skills and everyone here takes pride in giving back to the community.

Our biggest challenge is the ever changing weather! We’re always welcoming of visitors though and we’ve love for you to pop in for a chat if you’re ever in the area.

CQC report

Botton

Doncaster

Our services

In Doncaster we support our customers through our Shared Lives, Community Support and Supported Living services. We’re particularly interested in mental health support, and we’re actually one of the providers of choice in the area. So we try to weave mental health support into all of our services.

We’re really passionate about matching our customers with the right support team. We believe in developing positive, therapeutic relationships with our customers. Just like all of Avalon, we’re a family and we welcome customers into the office all the time. And nothing is more important than supporting people to feel more like themselves.

We cover a big geographical area, delivering support not only in the city, but the surrounding villages too, and that means we’re always looking for more people to join our ranks to help us provide the best support to our customers possible. Working here means you get the chance to work all over Doncaster, supporting incredible people from all walks of life.

Come and see us

Our office is located behind an old Victorian Town House on Thorne Road near to the town centre.

When you arrive at 113 Thorne Road, follow the driveway to the end where you will see our office. It’s a converted barn stables and it’s a brilliant place to work.

113 Thorne Road,
Doncaster
DN2 5BQ

Tel: 01302 739178

email: doncaster@avalongroup.org.uk

Our culture

We’re a really warm and welcoming office here in Doncaster. We love to share our lunch together, either with a fuddle or by ordering food in!

The office is always full of laughter and chatter – we’re a team that works together closely, and we enjoy sharing jokes and nattering while we work. We also have some very entertaining resident squirrels that bring us lots of joy.

Nothing is more important to us than our customers, so we often have visits from lots of different people throughout the day. We spend lots of our time exploring new partnerships to bring even more value to the support we provide our customers, working on rotas and making sure all of our shifts are covered.

CQC report

Doncaster

Skipton

Our services

Our main services in Skipton are Supported Living and Community Support, although we have recently launched Shared Lives in the town and are looking for lots of lovely new carers. Supported living is the service we’re probably most famous for – we plan lots of fun outings and we help our customers build really strong social networks, encouraging them to become an important part of their local communities.

Our amazing customers and staff live all across the area, and come from all walks of life. You’ll find us supporting people within Skipton, across the Yorkshire Dales and in the surrounding communities.

The logistics of the locality is also one of our biggest challenges. It’s a big, rural area and it can mean a lot of travel. And while the area is large, the population isn’t – so recruiting the right people to take the best care of our customers is always something we’re working hard to get right.

Come and see us

We’re just off the High Street, right in the heart of the community.

To find us, you’ll need to head to the library and enter a little ginnel between it and Harry Garlic electricals. We’re set back there, just behind the electrical shop.

Spring Bank House
High Street
Skipton
BD23 1JZ

Telephone: 01756 793129
email: skipton@avalongroup.org.uk

Our culture

When you visit us in Skipton, the first thing you’ll get is a warm welcome from our Administrator, Helena. If her warm smile and offers for tea and coffee don’t have you feeling happy, then the laugh and energy of our Locality Manager, Lucy Price will soon have you smiling.

We go the extra mile each and every day for our customers. We’re a great team and we support each other to make sure everyone feels like they can achieve their goals. We’re really lucky because we often have visits from lots of our customers, who really are part of our family.

Every year we take our customers to Blackpool Illuminations. We all look forward to it and it’s so rewarding to see our customers get the chance to experience the things that we may take for granted in our daily lives.

CQC report

Skipton

Northallerton

Our services

Our Northallerton locality covers lots of villages and town across the Richmondshire and Hambleton districts. We deliver services like Shared Lives, Supported Living, Community Support, and Golden Days – our specialist day service for older people and people living with dementia.

We’re a friendly team and our office is often full of customers as we run our day service from our large ground floor space. We run lots of events to keep everyone involved in the community and we’re passionate about having fun at work.

Our office has a special wellbeing area for staff and it’s important we all support each other to feel like valuable members of our team.

Come and see us

Our office is located approximately 1.5 miles north of the centre of Northallerton off the A167 Darlington Road.

Unit 4 Omega Business Village,
Thurston Road,
Northallerton,
North Yorkshire,
DL6 2NJ

Telephone: 01609 783883
email: northallerton@avalongroup.org.uk

Our culture

We have a lovely, warm culture in Northallerton. We’re always running special days out, or celebrating events on Zoom. Our office is really customer-focused. We have a brilliant hand-painted tree downstairs that has special hand-written messages posted on it from our customers and staff.

We love to have fun. There’s often lots of home-made treats in our kitchen, we’re always having a chat and a laugh and we have a really bright and airy office that brings a smile to everyone’s face.

You’ll know you’re with us in Northallerton when you hear the piano downstairs playing, smell coffee brewing or you’re asked to top up your hand sanitiser!

If you’re looking for a supportive and creative team to join, we’d love you to come and have a chat with us.

CQC report

Northallerton

Teesside

Our services

We’re a big locality in Teesside, covering areas like Stockton-on-Tees, Redcar, Middlesborough and the surrounding areas.

We provide services like Supported Living, Shared Lives, Community Support, mental health support and dementia care. We’re a really busy team and we work with a huge variety of customers.

Something we’re proud of in Teesside is the attention to detail we provide. We received a CQC rating of outstanding in the well led category, and this is because team work is such a huge priority for us.

Our customers are what inspires us to come to work every day, and we’re really thrilled to have such a great relationship with so many of them.

Come and see us

Lysander House,
Falcon Court,
Preston Farm Business Park, Stockton,
TS18 3TX

Telephone: 01642 633556
email: teesside@avalongroup.org.uk

Our culture

We’re really passionate about building positive relationships in Teesside. Not only with our customers, but with each other – and with our commissioners.

We put a lot of time into communicating, sharing breaks together and making sure we’re doing the best possible job for our customers.

If you visit us on a Friday morning, you’ll be able to take part in the weekly team breakfast of a bacon butty from Greggs!

We’re fast-paced and friendly, the phone is always ringing and we’re always working hard to cover shifts across our large geographic area.

If you like working as part of a team and you like going the extra mile, you could fit right in with us – so make sure you check out if we have any roles available!

CQC report

Teesside

Scarborough

Our services

In Scarborough we offer our customers support through Shared Lives, Supported Living and Community Support. We have a huge range of customers all with different needs, and they’re at the heart of everything we do.

Scarborough is one of Avalon’s bigger localities, and we cover a large geographical area. We’re a really busy team, but we look at every day like a positive challenge. We’re lucky to be able to work and live so close to the wonderful North Yorkshire coast and some of our favourite days include taking walks down by the beach with our customers.

In the summer, the influx of visitors means travelling around the area to support customers can become challenging, but one thing that we put before anything else is the safety and care of our customers – and that comes with our dedication to strict PPE compliance and training.

Come and see us

The office is situated on the North side of Scarborough in short walking distance of Peasholm Park.

109 Tennyson Avenue
Scarborough
North Yorkshire
YO12 7RF

Telephone: 01723 356540
email: scarborough@avalongroup.org.uk

Our culture

We have lots of traditions in Scarborough that make working here unlike working anywhere else. We’re a really close-knit group and it truly feels like being part of a family when you join us.

From secret Santa celebrations, coffee mornings with our customers, birthday collections to shared lunches and fuddles, we always make time for lots of fun. You can’t visit the office without hearing laughter. We really care about our customers, and they’re often visiting us and sharing a joke or two.

We’re lucky to get to share our days with a lot of wildlife, and we all enjoy the regular sunsets and in winter, enjoying a coffee together with the sunrise! We’re always looking for new team members and we know the best part of working here is the privilege of getting to know our incredible, diverse customers.

CQC report

Scarborough

West Yorkshire

Our services

Our main service in West Yorkshire is Supported Living – supporting people in their homes with things like personal care, cooking, cleaning and all sorts of activities to live more independent and fulfilling lives.

We are really dynamic as a team, which is lucky because the work we do is always changing. Our superpower as a locality is that we adapt to meet the needs of our customers. And just like all of Avalon, our customers are the most important part of what we do.

We work across a really big area, with customers in Wakefield, Kirklees and Huddersfield. Because we cover such a large geographic area, travelling across the locality to provide support is one of the biggest challenges we face. But we work really hard to make sure we keep communicating to be flexible for the needs of our customers. We’re always looking to add new members of staff to our team, and recruiting the right people to our locality is high on our agenda.

Come and see us

We are directly opposite the train station in a beautiful historic building.

1st Floor Dewsbury Business Centre
9 Wellington Road
Dewsbury
WF13 1HF

Telephone: 01934 439913
email: dewsbury@avalongroup.org.uk

Our culture

What makes our locality ours? It’s our fish and chip Fridays, our teamwork, and the love we have for our customers – we are truly one big family and we enjoy the time we spend together.

When we can we host a lot of coffee mornings for our customers. We know how important is to nourish meaningful relationships, so we try our best to raise funds and host as many parties, events, day trips and holidays as we can. Everything we do centres around helping our customers live fulfilling lives – and we like to make sure there’s a culture like that for our staff, too.

We are lucky to have an open and supportive culture. We work closely together, we listen to each other and we keep our customers in the loop. When you join our West Yorkshire team, you join our Avalon family.

CQC report

West Yorkshire

How can we help you?

To contact us simply fill in the form below and we will get back to you as soon as possible.

Our services

Shared Lives

Shared Lives is a pioneering alternative to traditional methods of care. Under the scheme, fully trained carers open their homes to allow people to live with them either on a short or long-term basis.

Learn More

Community Support

Being part of a community makes us all feel more at home. And that’s what community support is all about. We help our customers to make friends, get involved in special events and become active members of their local community. All with the comfort of a familiar and trustworthy face.

Learn More

Supported Living

Living independently in your home is something we believe everyone should have the right to do. With our supported living service, we help our customers manage their finances, learn important life skills and support with personal care.

Learn More

Harrogate

Harrogate

York

York

Botton

Botton

Doncaster

Doncaster

Skipton

Skipton

Northallerton

Northallerton

Teesside

Teesside

Scarborough

Scarborough

West Yorkshire

West Yorkshire

How can we help you?

Our services

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